It prolonged this implementation by an extra 18 months or so,” says Doug, who worked with them throughout the entire process. Obviously, in March 2020, their business dropped off drastically. Like many businesses, their plans changed in 2020 as the COVID-19 pandemic proved to be even more of a challenge than their extensive paper system was. The cleaning company began transitioning to aACE in stages, starting with the accounting functions in 2019. Challenges & aACE Solutions Jobs and Recurring Transactions They were excited to automate their system and go digital.īy mid-2019, after their Discovery Process was complete, they began using aACE and haven’t turned back since. In 2019, they met with Doug, who showed them aACE. They weren’t able to expand their business in the way they wanted because their system was taking too much time. The cleaning company’s owners knew that paper wasn’t the most efficient way to go about recording numbers. His direct experience with aACE was just what this cleaning company needed. He had customized aACE to best fit his business needs, so he knew the kinds of customizations that could be made. However, too much paper, a complicated job system, a vast amount of area to cover, and a long payroll cycle eventually had them turning to Doug Jacobs of SmartDog Solutions, an aACE partner, for help.ĭoug was a former aACE customer, using aACE 4 for his previous business Restylers’ Choice. They functioned well for a time on Checkmark MultiLedger and a custom FileMaker system-they had a set paper-based system as well as a cash collection cycle. This anonymous, family-owned company serves commercial buildings in multiple states. AACE has long been the best-kept secret in ERP software – and some of our customers consider aACE to be such a competitive advantage that they don’t want the secret to get out! That’s the case with one midsized cleaning business in the Midwest, who preferred to stay anonymous for fear that their competitors will find out about the solution that’s given them such an edge.
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